Please refer to the table below for the common system errors and how you might resolve them.

 

 ErrorMeaning  What to Do
Invalid username or passwordYou did not enter the correct username and/or password or you are not in the database

Contact EMS System Administrator

Email: ems@sandiego.edu

Phone: (619) 260-7574

Inactive account

Your virtual EMS user account is inactive

Undergraduate Students: Please ensure that you are registered in an active organization in ToreroOrgs

Pending account

Your virtual EMS user account is pending

Contact EMS System Administrator

Email: ems@sandiego.edu

Phone: (619) 260-7574 

 

Building hour conflict

Building is not open for requested time (this includes pre-defined setup and breakdown times)

Adjust time of the event or call building scheduler for guidance

Conflict with another booking

Another event is scheduled in the selected space during  the preferred reservation date and time

Select another room or  adjust time of the event

Booking within 72 hours of event

Events cannot be booked through virtual EMS within 72 hours of the event time

Call building scheduler for last minute requests

Dates violate last allowed booking date

The booking date(s) requested exceed the current school term (bookings for  the Spring term end June 30, 2017)

Please fill out the 2017-2018 FY Requests form located in the Reservations drop down

 

 The University of San Diego is committed to advancing customer service by providing faculty and staff a central place to request spaces on the USD campus.

Browse Tab: 

USD Faculty/Staff: 

Request space by logging-in to EMS (must have MySanDiego Username and Password)

Note:
You may now send your room requests for a majority of the non-academic spaces. To do so, please fill out the 2017 - 2018 FY Requests form, found under the Reservations menu. 

USD Students: 

  • Registered undergraduate organizations must login to fill out a Student On/Off Campus EvR found under the Reservations dropdown.
  • Registered graduate student organizations must login to fill out a Graduate Student EvR found under the Reservations dropdown.
  • Law Student organizations organizations must login to fill out a Law Student EvR found under the Reservations dropdown.
 

All External Groups: 

If you wish to hold an event or conference at the University of San Diego, please complete the form below. We look forward to working with you.

External Guest Form


CONTACT US:

For general inquiries, please contact us at (619) 260-7574

For technical support, please call (619) 260-7900